This services requires that you have a broadband or faster internet connection and for obvious reasons, the issue must not be to do with internet connectivity.

 

This service is ideal for help with:

  • Installing Programs
  • Microsoft Office
  • Printer Setups
  • Configuring Email

This method of PC repair requires certain things in order for it to work and will not be suitable for all people and circumstances. Remote Access software is required on your PC, once the software is installed it can be left dormant until needed. A technician might be required to install the Remote Access software prior to help being required (a charge for installation of this software might be applicable).

  • High Speed Internet
  • The Target PC must be connected to the Internet
  • Your consent for Remote Access
  • You are required to be present while Tasks are Performed
  • Remote Access Software must be Installed